1. Your Consent
1.1 Consent by Site Visitors
1.2 Consent by Site Customers
2. Scope of Policy
3. The Information We Collect, and Our Uses of this Information
We will not share personally identifiable information you provide via the Website with any third party, other than as expressly disclosed in this policy. By "personally identifiable information" we mean information that identifies you, such as your name, mailing address, or email address. We collect information from you at different points on our Website, and use this information as follows:
3.1 Registration Information
As a Site Visitor or a Site Customer, you may provide personally identifiable information to us, in connection with requests for information, or for other reasons.
3.2 Emergency Information
As a Site Customer, you may provide personal information, emergency contact information, and medical information to us, in connection with requests for information or for other reasons. This information is requested to help you, and designated emergency personnel, in the event of an emergency, and to configure and personalize your SMARTGO device and/or experience.
3.3 Processing Requests and Transactions
When you make a request of us via our Website, we will use any personally identifiable information that you provide in connection with that request for the purposes of processing and responding to that request. In each instance where you make a request under our Website, we use the information you provide to us solely for the purpose of fulfilling your request.
3.4 Newsletters, Informational Notices and Bulletins
Periodically, we may choose to send newsletters, bulletins, marketing materials, or other information to you, and will use personally identifiable information to send such communications. If we choose to undertake such communications, you will have the ability to opt out of receiving these communications as provided in Section 5.
3.5 Anonymous, Aggregate Information.
"Aggregate Information" is information that does not identify you, and may include statistical information that may range from statistical information and analyses concerning the number of transactions through our Site or services, and the pages on our Site that users visit most frequently. We use Aggregate Information to analyze the effectiveness of our Site, to improve our services and our Website, and for other similar purposes. In addition, from time to time, we may undertake or commission statistical and other summary analyses of (i) the general behavior and characteristics of our Site Visitors, (ii) the effect of our programs on, and the behavior of our Site Visitors, and (iii) the general characteristics of visitors at our Site and participants in our services. We may share these analyses and Aggregate Information with third parties. Rest assured, though, that Aggregate Information provided to third parties will not allow anyone to identify you, or determine anything personal about you.
3.6 IP Addresses
SMARTGO may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your devices), your devices' name, the type and version of your web browser, referrer addresses and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Website is being used. None of this data contains personally identifiable information.
A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website's computers and stored on your devices. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon a future visit. We may include cookies on our Website and use them to recognize you when you return to our Website. You may set your browser so that it does not accept cookies. Cookies must be enabled on your web browser, however, if you wish to access certain personalized features of our Services.
3.8 Devices Configuration
3.9 Extent of Information Collected
We do not collect any more personally identifiable information than reasonably necessary to operate the Site, and respond to your requests.
4. We Do Not Disclose Information to Unaffiliated Third Parties; Limited Exceptions We use and disclose personally identifiable information as detailed in section 3, above. We will not otherwise disclose your personally identifiable information to unaffiliated third parties without your express consent, except in the following limited circumstances:
4.1 SMARTGO Site Vendors
We may hire other companies or individuals to perform functions on our behalf, such as (i) maintaining the Website, (ii) maintaining the servers that allow us to host your data, (iii) collecting information, (iv) responding to and sending email, or (vi) other functions necessary to our business. We may need to share your personally identifiable information with these companies or individuals (collectively, "Site Vendors"). We will provide Site Vendors with only that information necessary to perform their functions, and we will not allow them to use your personally identifiable information for any other purpose.
4.2 Imminent Harm
We may reveal your personally identifiable information to attorneys, private investigator organizations or law enforcement agencies if we believe (a) that you are in risk of harm from another, or (b) that you are harming or interfering (or will imminently harm or interfere) with others or violating (either intentionally or unintentionally) our Terms and Conditions of Use or otherwise violating legal rights. Please note, however, that by specifying this exception from our privacy and data protection practices, we assume no duty to monitor safety concerns on your behalf.
SMARTGO will reveal your personally identifiable information, to the extent we reasonably believe we are required to do so by law, or in the unlikely event we become involved in a dispute with you, and such information is necessary to support or defend our position. In addition, if we receive legal process calling for the disclosure of your personally identifiable information we will attempt to notify you via the email address you supplied during registration within a reasonable amount of time before we respond to the request, unless such notification is not permitted.
4.4 Transfer of Site
5. Changing or Removing Information; Opting Out
5.1 Discretionary Account Information
To allow appropriate control over personally identifiable information, you can access the personally identifiable information you have provided to us via the Website, to change or update discretionary information that you have previously submitted.
If we choose to send to you bulletins, updates, or other unsolicited communications that are marketing-related materials, we will provide you with the ability to decline - or "opt-out of" - receiving such communications. Instructions for opting-out will be provided if and when we determine to send you such a communication. Please understand that you will not be allowed to "opt-out" of formal notices concerning operation of this Website, and legal and other related notices concerning your relationship to the Site.
5.3 Deleting Information
Finally, if you request, we will remove your name and all other personally identifiable information from our databases compiled from the Site. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. In addition, please understand that, if you request deletion of your information, you will be unable to utilize associated features of the Website and any associated services or information. You may not remove de-identified or Aggregate Information from our databases.
We have put in place security systems designed to prevent unauthorized access to or disclosure of information you provide to us, and we take reasonable steps to secure and safeguard this information, commensurate with the size and the demographics of SMARTGO.
Please understand, though, that we do not warrant as fail-proof the security of information provided by or submitted to SMARTGO. Due to the nature of Internet communications and evolving technologies, we cannot provide, and disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.
7. Privacy Protection for Children and Teens
Our Website is not directed at children, and we will not accept or request personally identifiable information from individuals we know to be under 13. In accordance with the Children's Online Privacy Protection Act ("COPPA"), if we learn that a child under 13 has provided personally identifiable information, we will either (i) delete this information from our databases, in accordance with our deletion policy, set out in Section 5.3, or (ii) obtain verifiable parental consent, in accordance with COPPA.
8. Notification of Changes
10. Contact Us You may contact us for any reason at the following addresses:
Attention: SmartGo WorldWide Inc.
Address: A2, 15F TML Tower, 3 Hoi Shing Road, Tsuen Wan, Hong Kong
11. Effective Date The effective date of these Terms is August 20, 2016.
COPYRIGHT AND LEGAL NOTICE.
Copyright ©2023 SmartGo WorldWide Inc. All Rights Reserved